Privacy Policy

Last updated: September 20, 2026. This Privacy Policy is issued by deTournai LLC DBA deTournai.

This Privacy Policy explains what information deTournai LLC DBA deTournai (“deTournai,” “we,” “us,” or “our”) collects through detournai.com, our email list, and our SMS show-updates program, and how we use it. By using our website or opting in to messages, you agree to this Policy.

Information we collect

We collect information you give us and information collected automatically when you use our site.

• Contact details you provide: name, email address, and/or mobile phone number when you join our list (website form, or by texting SHOW to (850) 343-2424).
• SMS program data: your mobile number, opt-in method and time, opt-out requests (STOP), HELP requests, and message delivery status.
• Website usage: IP address, browser and device type, pages viewed, referring URL, and approximate location, via cookies and analytics (including Google Analytics / Google Tag Manager).
• Advertising measurement: campaign and conversion events (for example from X Ads or similar) so we can understand whether ads led to a visit or listen click. This does not include selling your SMS opt-in list.

How we use your information

deTournai LLC uses this information to:

• Send show announcements, ticket reminders, and other updates you requested by email and/or SMS.
• Respond to HELP, STOP, and other support requests.
• Operate, secure, and improve detournai.com.
• Measure website and advertising performance.
• Comply with law and carrier messaging rules.

SMS opt-in data

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

deTournai LLC uses service providers only as needed to deliver the messages and run the website (for example Twilio to send and receive SMS, and hosting/analytics providers). Those providers process data on our behalf to operate the service. They are not given your SMS opt-in information to market their own products.

Sharing

We may disclose information if required by law, to protect deTournai LLC or others, or as part of a sale or transfer of our assets. We do not sell personal information. We do not share SMS opt-in data with third parties or affiliates for their marketing.

Cookies and analytics

We use cookies and similar tools to keep the site working and to understand traffic. You can block cookies in your browser. Some features may not work if you do. Google Analytics may process usage data as described in Google’s own policies.

Your choices

• SMS: Text STOP to the number that messaged you to opt out. Text HELP for help. You may also email us to be removed.
• Email: Use the unsubscribe link in an email or contact us.
• Access / correction / deletion: Email webmaster@detournai.com or booking@detournai.com.

Children

Our site and messaging program are intended for people 18 and older. We do not knowingly collect personal information from children under 13.

Retention and security

We keep contact records while you remain opted in and as needed for legal, security, and carrier-compliance purposes, then delete or de-identify them when no longer needed. We use reasonable safeguards, but no internet or SMS transmission is fully secure.

Contact

deTournai LLC, Washington, DC. Questions about this Privacy Policy: webmaster@detournai.com or booking@detournai.com.

Related: Terms & Conditions (includes SMS Terms).